American Express Off Campus Drive: Unlock Your Dreams:
American Express Analyst Opportunities 2024
We invite you to join our global team, where you’ll find a commitment to supporting our customers, communities, and each other. Enjoy a career journey tailored to your growth, with comprehensive benefits and flexibility. Join American Express, where everyone belongs and is valued.We recognize and reward individual and team achievements, we uphold our company values, lead with integrity, and strive for excellence in customer experience every day.
Unleash Your Potential: Make a Lasting Impact as an American Express Analyst:
Key Responsibilities:
- Process New Applications: Manage new commercial client and Card Member applications for EMEA & US markets.
- Exceptional Customer Service: Service clients via email or calls, ensuring prompt issue resolution.
- Compliance Focus: Ensure established compliance measures are met during account setup and maintenance.
- Risk Management: Perform checks on incoming corporate applications to meet regulatory requirements.
- Collaboration: Liaise with internal partners on errors or incomplete setups.
- End-to-End Management: Oversee the commercial setup and Card Member journey.
- Multitasking: Navigate multiple screens and systems in a fast-paced environment.
- Solution-Focused: Document account information and offer solutions benefiting both customers and the business.
- Performance-Driven: Meet acceptable performance standards.
Essential Academic Qualifications:
- Bachelor’s degree in Management
- Bachelor’s degree in Information Technology (IT)
- Bachelor’s degree in Engineering (B.E/B.Tech)
Key Functional Skills:
- Marketing Operations: Process management, workflow optimization, and marketing automation.
- Marketing Technologies: Marketing software, tools, and platforms expertise.
Technical Capabilities:
- SQL: Proficiency in writing complex queries and managing databases (Mandatory)
- UNICA Tool: Expertise in using UNICA for marketing automation (Mandatory)
- CMS: Knowledge of Content Management Systems (Desirable)
- VBA: Skills in Visual Basic for Applications (Desirable)
- Office Skills: Proficiency in Excel, PowerPoint, and Word (Mandatory)
- Python/QSpark/Hive: Ability to work with Python, QSpark, and Hive (Mandatory)
Expected Skills and Qualities:
- The candidate must possess exceptional planning and organizational abilities, with a proven track record of effectively managing multiple tasks and priorities.
- Demonstrated excellent written and verbal communication skills, with the ability to communicate and work effectively with all levels of management, from junior staff to senior executives.
- Must be flexible and willing to work in a 24-hour environment, including weekends, as required by business needs.
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